Thank you for choosing nyoralabel.com! We are committed to providing you with high-quality products and excellent service. If you are dissatisfied with your purchase in any way, you can apply for a refund according to the following terms and conditions.
Refund Application Time: If you are not satisfied with your purchase, or if the received item is damaged or defective, please contact us within 14 days of receiving the item to submit a refund application.
Refund Conditions:
The item must be in brand new condition, unused, and retain its original packaging and all accessories.
Proof of purchase (such as order number or invoice) is required for order verification.
If the return is due to defective goods or damage during shipping, we will cover the return shipping costs for you.
Refund Processing:
After receiving your refund application, we will review it within 2 business days. Once the refund conditions are confirmed, we will process the refund application as soon as possible.
The refund will be returned via the original payment method. Processing time may vary depending on the payment institution, but it usually takes 2 business days.
Refunds will not be issued in the following situations:
The refund request period (14 days) has expired; the product is damaged or excessively used; the return request is due to non-normal reasons (such as damage caused by human error, improper maintenance, etc.).
If you have any questions, please confirm with our customer service before purchasing.
If you have any questions about our refund policy or need further assistance, please feel free to contact our customer service team. We hope to provide you with a worry-free shopping experience! Thank you for your understanding and support.